Пример написания письма на английском языке по теме "Problem-solving"(способы решения проблем).
материал по английскому языку по теме

23 February

James Claydon

London, Great Britain

Dear James,

How are you getting on? Sorry, I didn`t send you needed documents yesterday, but I was busy with my e-mail troubleshooting. Someone hacked into my mail box and changed my password, so I wasn`t able to log into. As a result, I couldn`t access, receive and send e-mails.                                                                                                To solve the problem, I asked the customer support. I provided them the details of the entire story, then mentioned the time and date when I accessed my mail account for the last time. They also asked to give the password that I last used to access my account.                                                                                           Fortunately, I was given access to my email account through my mobile phone - they sent me a link and, at last, I was able to get into my inbox. Now I`m sending you this e-mail with all attachments you need. I`m waiting for your answer.

Best wishes,

Kate.