Диалог "Выселение из номера"
учебно-методический материал по английскому языку

- Good morning/evening/afternoon! How may I assist you?

- I’d like to leave now. Can I have my invoice and pay?

- Certainly, madam/sir. Could you remind me of your room number?

- Maria Ivanova, room 209.

- Did you enjoy staying in our hotel, Mrs Ivanova?

- Yes, thank you.

- May I have your room key?

- Here you are.

- Thank you. You have stayed in a single/double/triple standart/lux room with buffet breakfast/ bed and breakfast/ half board/ full board included. You have also used the mini bar/sauna/our massage centre.

-Yes, that’s right

- Have you used any other facilities today, for example mini bar or room service?

- No, I haven’t. But I would like you to order a taxi for me.

- Certainly, madam/sir, with my pleasure.

- This is the final sum of your staying. How would you like to pay: by cash or by credit card?

- Cash, please.

- Here’s your bill. Would you be so kind to sign here, please? Here’s your change and the receipt.

- Thank you.

- May I assist you with anything else?/ Your taxi will be here in 10 minutes./ Would you like us to help you with your luggage?

- All right, no, thank you.

- We hope, you enjoyed you stay in our hotel and we’re looking forward to welcoming you back.