Дидактический материал к элективному курсу "Деловой английский "
методическая разработка по английскому языку (9 класс)

Дидактический материал

к элективному курсу "Деловой английский"

Учитель Калмакова Ирина Евгеньевна

Карточка по теме «Telephone conversation»

1. Read and complete each space in the telephone conversation with the correct phrase from the box. The first one has been done for you.

Martha:  Good morning. Can I speak to Mrs. Mills, please?

Personal Assistant: (1)    d___

Martha: My name is Martha Willis. I’m a student at the university.

PA: I’m afraid Mrs. Mills is in a meeting right now. (2) _________

Martha: I need some advice on finding a job. Can I make an appointment to

               see her?

PA: Yes. (3) ___________

Martha: On Thursday afternoon if she is free.

PA: Let me check. Yes, that should be alright. (4) ______________

Martha: Yes, it is.

PA: Fine. So, that’s three o’clock on Thursday the 15th.

Martha: Yes. Thank you. Oh, and can you also include my friend John

               Jones?

PA: Yes, that’s no problem. (5) ___________

Martha: Thank you. Goodbye.

PA: Goodbye.

2. Practice the complete conversation in pairs.

Карточка по теме «Preparing your resume»

1. Read the following statements about preparing a resume and write whether you agree or disagree with each one. Then discuss your opinion in pairs.

When preparing a resume, you should …

1. always give your age and marital status.       __________
2. provide a current address and phone number.     _________
3. always use your friends as references.     __________
4. list all your employment experience.     __________
5. always include copies of personal references.     __________
6. use a reliable, non-gimmicky e-mail address.     __________

2. Read the steps for preparing a resume and number them in the best order. The first one has been done for you. Then check your answers in pairs.

____   Include a brief outline of your hobbies and interests.

____   Provide the names of three references who can be contacted by a

           prospective employer.

____   Include your name, and current address, e-mail address, and

           telephone number(s).

____   Outline your educational history starting with your most recent

            studies.

____   Include other training and courses that you have taken.

____   List your work experience starting with your most recent

           employment.

Карточка по теме «Preparing your resume»

Read this extract from an advertisement for a job at a large banking organization. Then read through the two resumes and decide which applicant is better suited to the job.

Responsibilities:

• Work as part of a team to take ownership of all HR functions within the bank including staff development, training and all issues concerning staff welfare.
• Maintain all staff documents including contracts, leave, and sick benefits.
• Participate in internal and external recruitment procedures.

Applicant 1                                              Applicant 2

Qualifications                                                      Qualifications 

1982-84 Community College                               2003-05 University of Birmingham

Diploma in Business                                            M.A. in Human Resources Management

On-the-job short courses in various                     2000-03 University of Cincinnati

aspects of HR and computer programs                B.A. Business Administration – special

                                                                              focus on Finance

Experience                                                           Experience

1996-2006 Rights General Trading                      2005-2006 More Mortgages Co.

Human Resources Manager                                  Assistant in HR Department (temporary)

• Responsibility for all HR                                 -     Preparing documents and maintaining

staff management                                                   files on all applicants

• Recruitment supervisor                                    -     Sending letters of invitation to interview
• Adviser on all staff development issues                 to short-listed applicants

1984-96 BFC Food Co.                                         2003-05 Library Support

Human Resources Support Assistant                      -     Afternoon duties at circulation desk

• Recruitment                                                      -     Organizing books on shelves
• Employee contracts                                                                                
• Organization of staff PD

Карточка по теме «Time to make a decision»

1. Look at the following ads and underline the skills and qualifications needed for each job.

2. Read the ads again and answer the questions.

1. What qualifications are essential for the Secretary/Receptionist position?
2. What responsibilities are listed for the Accounts Manager?
3. From the new graduate’s point of view, what advantages are offered by jobs 1 and 3?
4. Is it essential that the Accounts Manager have a university qualification?
5. What feature of the sales representative job might be a motivating factor?

3. Complete the following sentences with a suitable word used in any one of the three ads above.

1. Though we have stated what we are willing to pay a suitable candidate, the salary is in fact ________________.
2. Experience and qualifications are _______________ for this job and the candidates should have worked for at least three years with a reputable company.
3. One great ________________ to this job is that there is an opportunity for on-the-job training.
4. No previous experience is ______________ for the job of secretary as training is provided.

Карточка по теме «It’s time for the interview»

1. In pairs, discuss the questions.

1. When was the last time you attended an interview and what was it for?
2. How did you feel before, during and after the interview?
3. How well (or otherwise) did the interview go?

2. Combine the words or phrases in the box with either make or do and write phrases in your notebook.

For example, do a computer course

                      make a decision

3. Complete the following sentences with a correct form of make or do.

1. Sarah realized she _____had made_____ a mistake when she saw her friend’s face.
2. Tom ________________ his best but he didn’t get past the final interview.
3. There are so many good candidates for the job that it’s hard __________

a decision.

4. Thank you very much. It has been a pleasure ____________ business with you.
5. We are going to have to work very hard if we want _________ a profit.
6. Although Terry is a very good student, she hates ___________ exams.

Карточка по теме «Personal expenses»

1. Discuss these questions in pairs.

1. What advantages are there in opening a bank account?
2. What would a bank gain from having you as a customer?

2. Look at the brochure and answer the questions.

1. What sort of a brochure is this?
2. Have you ever come across similar material? Where?
3. Who is it designed for? Why do you think so?

Student Account

This is an offer with mutual benefits – in other words, it’s good for you and it’s good for us. There’s a good chance that in five to ten years’ time, you could be a successful entrepreneur running your own business. By then, as one of our best clients, your good reputation will be your collateral in securing loans. Therefore, we want to invite you to join us now with this great special offer.

What’s in it for me?

• a bank card that lets you withdraw money at thousands of ATMs nationwide
• free advice and counseling about saving and money management  
• free bonus credit for your mobile phone if you pay with your bank card
• no bank charges – we don’t charge you for having an account with us
• free monthly statements so that you can check your balance and keep track of your income and expenses
• discount card that gets you a 10% discount at selected music and sports stores

So what do I have to do?

It couldn’t be easier! Stop by your local branch. Just bring a current ID – a passport or a driver’s license is fine – and a recent bill (utilities, telephone, etc.) with your name or your parent’s name and address on it.

3. Read the text and answer the questions.

1. In your opinion, which of the benefits offered by the bank are of greatest value to students?
2. What advantages are there for banks in making special offers to students?
3. Why might students in particular need advice on money management?
4. Why would it be advantageous for music and sports shops to offer a discount?

Карточка по теме «Managing expenses»

1. In pairs or small groups, answer the questions.

1. What do you know about the financial and accounting side of business?
2. Would you like to work in the financial and accounting department of a company? Why or why not?

2. In pairs, match each word or phrase in the box with the correct definitions.

1. a person, group, or organization that owes money     _________________
2. assets that a business has and uses over a long period of time    ________
3. a person, group, or organization to whom money is owed    ___________
4. the rate of increase in the price of goods over a period of time     _______
5. accumulated wealth especially money used to produce more wealth         ___________
6. a statement showing the financial position of a business    ____________
7. assets that can charge from day to day     _______________
8. current and fixed debts and expenses that must be paid     ____________

3. Listen to this Finance Director and complete the balance sheet with the

correct numbers.

Fixed Assets:              

                                 Buildings                                    400,000

                                 Equipment                               _________

                                 Motor Vehicles                        _________

                                               Total                             510,000

Current Assets:  

                                 Stock                                        ________

                                 Cash                                             2,000

                                 Trade debtor                            ________

                                               Total                              14,000

Current Liabilities:

                                 Bank overdraft                         ________

                                 Trade creditors                                800

                                               Total                              3,000

Карточка по теме «Personal Expenses»

1. Read the article and decide if the statements are true or false.

     Itsbuzzin.com was created in 1998 to sell fashion clothing over the Internet. By the time the company was liquidated in May 2000, huge amounts of capital had been spent on the venture. The Financial Times described Itsbuzzin.com as “Europe’s first big Internet casualty”.

     What went wrong? Company founders spent $120 million on start-up and within a few months the company was valued at $380 million. However, bad management decisions led to spiraling costs that brought the company down. Its expected success was based on predictions that online shopping would increase to $20 billion by 2005. Online shopping has increased, but the market analysis for clothing products was not accurate.

     But this was not the only problem. The overall financial outlay of Itsbuzzin.com was too high. Huge investments were made in complex website technology, which then experienced problems that drove costs even higher. The online catalog was very expensive – it had to be translated into several European languages – and it then need further expenditure to keep it updated. Large numbers of staff were hired, resulting in a huge payroll and enormous expense accounts. The company offered free delivery, which created very high postal costs. When items were returned, delivery costs doubled. Itsbuzzin.com found itself in serious trouble and eventually collapsed. Major shareholders lost vast sums of money, advertising agencies were owed around $25 million, and many staff members went unpaid.

1. The Itsbuzzin company started up with $380 million.      True         False
2. Market analysis for online fashionwear sales was not

realistic.                                                                              True         False

3. Itsbuzzin’s high operating costs were one of the major

causes of its failure.                                                             True        False

4. Advertisers, shareholders, and staff were compensated

for their losses.                                                                     True        False

5. Staff spoke different languages and so there were large

expense accounts.                                                                 True        False

6. Offering free delivery turned out to be a very expensive

decision.                                                                                True        False

2. In pairs, discuss the meaning of the words and phrases from the text. Then write a definition for each term in your notebook.

Карточка по теме «Cultural issues»

1. In pairs or small groups, discuss these topics.

1. The experiences, both good and bad, of a person from your country living abroad.
2. The experiences, both good and bad, of a person from abroad living in your country.

2. Complete the flow chart with words from the box.

Adjusting to a New Culture 

___________________ phase                              

 (everything is new and exciting)

___________________ phase

(feeling of discontent, trying to adapt)

__________________ phase

      (things feel more familiar)

__________________ phase

(recognize good and bad aspects, start to belong)

__________________ phase

(on returning home, things are not the same)

3. Read these comments from people who are living in another country. From each person’s description, discuss in pairs what stage you think that person is at according to the flow chart above.

Карточка по теме «Personal Expenses»

1. Write the necessary question for each one of the situations below.

1. You’ve forgotten when the meeting begins. Ask a colleague.
2. The staff party is on Friday. Ask a friend how much it costs to go.
3. You have just joined a new company. Ask another employee how many people work in the marketing department.
4. The manager has just called a meeting. Ask a colleague why you have to go.
5. The supervisor wants one of the reports on the shelf. Ask her which report she needs.

2. Write sentences that reflect your thoughts about your expenditures for a trip you would like to take.

1. I need to figure out _____________________________________
2. I should plan __________________________________________
3. I’ll probably need ______________________________________
4. I’ll have to stay ________________________________________
5. I may need to borrow ___________________________________
6. I’ll definitely have to cut down on _________________________

3. Use the words and phrases in the box to complete the sentences.

1. When deciding on a purchase of goods, you need to __________ the cost.
2. The new IT company seems _________________.
3. I think this investment will _______________________.
4. You really need to ______________ before making an important decision.
5. The broker assured me that the _____________ of the order went through.

Карточка по теме «Global Concerns»

1. Complete the exchanges by writing the correct form of the verbs in parentheses.

1. A: ________________ (you / meet) your friend at the conference last week?

B: No, she __________ (leave) by the time I __________ (arrive).

2. A: the manager ___________ (look) for you a few minutes ago.

B: Thanks. I ____________ (just talk) with him. He __________ (want) me to meet an important client this afternoon.

3. A: More and more companies _____________ (go) virtual these days. People are in different locations and _____________ (use) electronic communication tools to collaborate.

    B: I hear it saves a lot of time because virtual teams _____________ (not       engage) in causal conversation and ____________ (not waste) time.

4. A: The stock market ____________ (close) at an unexpected high at 6 p.m. today.

      B: I heard that the continuous higher than expected sales at Café Now    __________ (help) the dramatic rise.

2. Complete the sentences with the correct phrasal verb from the box.

1. The new computer technician didn’t ___________ to the procedures immediately.
2. The administrator __________ very well with his staff.
3. The designers have to __________ continuously to the new trends.
4. The sales department ___________ new strategies for distribution.
5. The design of the bottle __________ to be quite original.
6. The marketing department __________ the competition’s marketing strategies.

3. Report the following statements. They were all spoken in the past. Use the verbs in parentheses.

1. Secretary to manager: Don’t forget to sign the report. (remind)

     The secretary reminded the manager to sign the report.

2. Jackie: I’m sorry I missed the meeting yesterday. (apologize)

3. Supervisor: Did someone phone while I was out? (ask)

4. Simon: Why don’t we go out for lunch today? (suggest)

5. Manager: Have the report ready by three o’clock. (order)

6. Janet: Can I leave early this afternoon? (ask permission)