Презентация на тему"Профессия оператор почтовой связи"

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History profession. People exchanged known even in ancient times . Back in the I millennium BC Greek historians mentioned sending messages among the peoples who lived in the Northern Black Sea and Central Asia - the Scythians , Sarmatians, Saxons and Massagetae . While the information was passed smoke fires , strikes in the signal drum, the sounds of trumpets . Later they began to send messengers to make oral presentations . This messenger memorizing "letter" from the words of the sender , and then retell it to the recipient . With nearly closely associated with the names of many prominent public figures. Among them diplomats PP Shafirov and AA Bezborodko historian and mining engineer VN Tatischev , generals BP Sheremet and ZG Chernyshev . The activity of mail we encounter daily.

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Work operator diverse. Skilled operator owns all postal operations. Telecom operator should be prepared for professional work as a specialist in the provision of postal services, e-mail, financial services for processing and mail transportation, distribution of periodicals in organizations that provide postal services

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The type and class of the profession. Profession operator refers to the type of "Man - Zodiac", as it is connected with the sign information: numbers, calculations, tables. Additional type of profession - "Man - Man," as it involves direct communication and service people. Profession operator belongs to performing (algorithmic) class, as it is connected with the work for a given algorithm, the model with respect to existing rules and regulations, policies, standards, stereotypical approach to problem solving.

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Content of the activity. The main result of a collaborative effort of many thousands of operators, operating throughout Russia - it is fast, reliable transmission of news from one person to another by the distance between them . Telecommunications operator - a specialist implementing activities in post offices, whose duties include :

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provision of telecommunications services to customers ; reception and sorting of mail , parcels, packages ; work on a personal computer ; registration is not distributed mailings ; Accounting , grouping and ordering the production of documents in the archives of the communication companies; handling , shipping and delivery of packages, letters of ; archiving , primary accounting documents; servicing machine , sorting letters by zipcode .

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Requirements for specialist knowledge and skills

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Telecommunications operator must have full general secondary or primary vocational education , as well as should know: process of the work performed ; requirements for the quality of work ; Latin script ; standards and rules of postal services ; postal terminology ; terms of use collection parcels ; Registry of mail order to the documents ; administrative-territorial division of the Russian Federation ; organizational structure of communication; telecom tariffs within the work performed ; procedure of accepting subscriptions and forwarding periodicals; procedure for preparation of progress reports . Telecom operator should be able to : to carry out activities with the use of modern computer tools ; be skilled clerical work ; quickly perform mathematical calculations ; quickly master the new equipment in connection with the technical re-equipment of post offices ; use directories.

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Requirements for individual characteristics specialist Profession operator suitable for people with slight hearing loss and normal development of speech, as it implies verbal communication with people. To professionally important qualities operator include: mathematical ability; developed long-term and working memory; the ability to organize their activities; attention to detail; orderly and disciplined; psychological stability; courtesy, tact.

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Operating conditions

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Conditions in the workplace specialists with hearing impairments must comply with individual rehabilitation program developed by medico - social examination (if any disability ) . The construction of all elements of the production equipment and workplace organization must comply with anthropometric , physiological and psychological characteristics and the limited capabilities of disabled workers . Telecom operator works in a comfortable environment indoors, usually together with colleagues. His workstation is equipped in accordance with the operations that it performs : table , cash machine, a computer, on the table - a stamp, wax , twine , paper. In its work, the operator uses a hand-held communication and electrified instruments of labor - pen , calculator, computer , scales. Depending on the degree of hearing loss carrier may engage in customer service or perform only the technical operations . Work operator is an organization in which he independently from start to finish doing its job and is responsible for it. Functionally, the postal operator is the executor , but the course of his employment , he organizes their own. The organization of work operator with hearing impairments , buildings and premises where the activities are to be equipped with information indicators sprinkler system as well as visual cues : different illuminated pointers in the form of symbols and icons with bright colors , contrast relative to the background surface ; contrasting color-coded inputs. Text information should be as brief. Landmarks - direction indicator must be of the same type for the entire volume of the building and a complex of buildings . For Professionals hearing impaired duration of daily work is set in accordance with a medical certificate .

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Medical contraindications Образец текста Второй уровень Трет

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The main contraindication to the profession of communication for the hearing impaired - this is the inability to work in accordance with a medical certificate issued in accordance with the procedure established by federal laws and other normative legal acts of the Russian Federation. Among the medical contraindications , complicating the work operator include: complete loss of hearing - hearing completely absent or there is residual hearing , which is not possible on the basis of independent formation of speech ; significant hearing loss with severe underdevelopment of speech ; traumatic brain injury ; severe diseases of the musculoskeletal system functions with lesions of the upper extremities , with the deformation of the hands ; speech and articulation apparatus; mental and nervous disorders (severe and moderate forms of poliomyelitis); incoordination of hands and fingers , hand tremor ; mental and behavioral disorders ( with moderate or severe persistent or frequently a worsening painful manifestations ); mental retardation ; epilepsy; severe visual impairment .

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Ways of obtaining profession Education in " telecom operator " is available in the educational institutions of secondary vocational education , where the student will receive a basic knowledge of computer technology, the use of modern postal equipment . Training period on the basis of secondary ( complete) general education - 10 months , on the basis of general education - 2 years 5 months . Simple handling skills mailings, registration letters and documents to teach short courses in special centers more training.

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In Moscow, you can receive training in the profession telecom operator in the following educational institutions that train people with hearing impairment: Moscow College of automation and electronics number 27; Head Training and Research and Methodological Center (GUIMTS) vocational rehabilitation of persons with disabilities (hearing impaired) at Bauman MSTU; Moscow State Pedagogical University (Moscow State Pedagogical University); Training Center FOG.

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Ways to get a profession in the regions of the Russian Federation

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Disabilities other Russian regions , knowledge of the profession of communication can be obtained : Novocherkassk Technology College boarding ; Vocational Chelyabinsk boarding number 2 ; St. Petersburg Vocational School № 80; St. Petersburg Interregional Center rehabilitation of persons with hearing problems ; Lipetsk vocational school № 5 ; Samara vocational school № 20; Sarapul college for the disabled; Ivanovo boarding vocational school ; Vladimir State University - the center of vocational education for the disabled , a worldwide network of partner university education of the deaf ; Ufa professional lyceum № 64; Ufa vocational school № 63; Sterlitamakskiy professional lyceum № 71 ; October vocational school № 22; Institute of Social Rehabilitation Novosibirsk State Technical University ( hearing impaired ) .

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Areas of application of professional knowledge

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Telecom operators are required throughout the post offices. Today in Russia more than 42 thousands of liaison offices and almost half of them require skilled employees. Experienced operators employ a mobile phone company, radio and television companies, call-centers, communication centers, telephone reference.

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Career Prospects Career growth depends on the operator's interests, career plans, personal and professional qualities. Over time, gaining experience, carrier may get a boost - telecom operator 1, 2, 3 class. If desired, the operator can master communications related professions, such as a mobile operator, cashier, bank operator. Management career will require increasing the educational level to higher education.